Tips to Help Process Your Claim Smoothly
Your insurance company has certain obligations it must fulfill when a claim is made. However, there are some important actions you as a policyholder can take that will facilitate the process and allow the claim to be settled much faster.
Notification – You should contact the insurance company or agent with accident details as soon as possible after the accident occurs. Provide the identity and addresses of any injured persons and any witnesses.
Assisting the insurance company – Make sure you keep copies of any accident-related material, so you can provide them to your insurance company if they need them. You may be asked to participate in physical exams and interviews under oath. You also may be required to allow your insurer access to all records (especially medical) related to the accident and a proof of loss statement (a document that has all loss details and information about the lost property).
Preserve the damaged property – It is important to preserve the damaged property in the same condition it was immediately after the accident. This allows adjusters and appraisers to make a fair and accurate assessment of damage and to calculate the appropriate cost of repair.
We can go over your obligations in detail if you have any doubts or questions about them. Please call us at 716-684-6000.
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