If you are a client of ours and need to report a claim, the best thing to do is call our office as soon as possible during our normal business hours; Monday-Friday, 8:30am - 5:00pm. If the office is closed and you would like to report your claim immediately, you may call the insurance company directly and report it. Click here for an alphebetical listing of companies and their claims phone numbers. Claims can be reported to these numbers 24 hours/day - 7 days/week.

Auto Claim

• Be certain that all persons are safe and uninjured.
  
• Contact any necessary emergency personnel including Police and Medical.
  
• Gather the information from the scene of the accident including the Street Names and Intersections, Witnesses, Claimant's Name (the other party involved), Address, Phone Number, Date of Birth, License Number, Car License Plate Number, Auto Insurance Policy Number and Company, and any other information that pertains to the accident.
  
• Call your Independent Insurance Agent or Insurance Carrier to report the loss.
  
• Follow the direction of your agent or adjuster in gathering estimates or copies of bills and receipts.
  
• Complete any forms that are sent to you by your Insurance Carrier -- New York State has a minimum number of days required to report a loss and follow up on the paperwork to process a claim. This will expedite your payment.

Property Claim

• Be certain that all people and animals are safe.
  
• Contact any necessary emergency personnel.
  
• Call your Independent Insurance Agent or Insurance Carrier to report the loss. They will instruct you through the claims process which include gathering estimates of damage, estimates of repairs, and other necessary forms.
  
• Protect your property from further loss (weather, theft, exposure) where necessary.
  
• Keep damaged property for an adjuster to see.

Student Insurance | Types Of Insurance | Obtain A Quote | Change Your Policy
Claims Info | Specialty Programs | Frequently Asked Questions | Employment
Resource Links | About Us